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less than 7 months
Redis, Redux & others
FlipMD is an open, competitive marketplace of physicians offering their consulting services to a wide range of clients seeking medical expertise.
Gladly, the FlipMD team chose to work with us. Our mission was to drastically improve the website and make it a go-to platform both for healthcare practitioners looking for additional sources of income as well as companies/people looking for medical expertise.
42 problems were identified, the main ones being:
lack of information about the service, benefits, information for doctors
unstructured registration and authorization process
lack of separation and distinctive features between the client’s and consultant’s pages
unintuitive fields and buttons with no error prevention nor recognizable clickable elements
We played out usability scenarios from the perspective of the client and the consultant to better understand how the flows could be improved.
The second part consisted of testing the website against common usability criteria and checking if it meets them. Guess what? It didn’t.
The old website needed to be rebuilt from scratch into a new one leaving most of the existing functionality intact.
We wanted to overhaul the website experience by drastically improving the UX/UI and adding custom-built features on top of it.
Our team performed a smooth data migration from the old servers to a new optimized and fast-loading website.
Simple and intuitive process.
We’ve created a custom page for consultants to make it simple to:
• find a job;
• refer a colleague;
• message a client.
All jammed in an intuitive and easy-to-understand process.
The roles of a client and a consultant go hand in hand. They are like Batman and Robin. So a dedicated page for clients was done on our side, where one can:
• post a job;
• find a specialist;
• easily make payments.
We’ve integrated a fully-fledged messenger into the website that allows clients and consultants to communicate easily sharing sensitive files and info in a secure and private way.
We’ve also built a dynamic commission calculator for the FlipMD admin panel. It allows the admin to:
• attract specialists in certain fields of expertise by lowering commission rates;
• establish multiple sets of rules regarding the time of the year or physician’s medical specialization;
• run all the promotions simultaneously.
We’ve implemented a seamless integration with Stripe guaranteeing fast and secure transactions.
Finding a physician that you fully trust can be somewhat difficult. Well, it takes one to know one… We’ve eased up the whole ordeal, with the good ol’ referral system.
Networking does pay off (literally).
Integrating autoscaling offered the facility for our clients to scale up and scale down the Cloud server resources as per their demands. Everything is taking place in an automatic manner, avoiding human intervention errors and reducing manpower and costs.
We’ve implemented MVP with additional features less in than 7 months. Right now there are already 2800 licensed medical doctors registered on the platform representing all states. In 2021, FlipMd was acquired by GoodRx, propelling its scope and scale.
to develop MVP
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